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I had ordered an item in Jan, and the estimated delivery was the 1-3rd of Feb. After a delay of 2 days, I tried to inquire about my purchase, and then these idiots tell me that they have lost the item after a 'full investigation'. I had to run behind them, making phone...
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1.0
#1188654
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Sy *** dgn Service ninja van call dulu sebelum dtg..tapi ari nie sy teriam barang tapi tapi seller yg jual menipu die ckp pure gold 999 tapi sebenarnye palsu sy terus call ninja van mintak tolong untuk hold payment sbb sy kena tipu tapi dieowg still nak prosess payment...
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4.4
#1184596
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I purchased an item from Korea. Unfortunately, the contact number the shipper entered had issues and the line was cut. I wasnt aware that ninja van was the one who was supposed to deliver the item because the shipper uses different couriers. They were unable to deliver...
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1.0
#1183823
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I used to order at beautymnl & was amazed of their fast & smooth transaction. After a few months i ordered again but they transfered to another courier, ninja van. I always track my parcels online but ninja van's online tracking says my parcel arrived at sorting hub...
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#1181110
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Ninja Van - Lousy messy courier services

Ninja Van - Lousy messy courier services
Tracking ID : 910000483666 Ninja Van driver just left my parcel outside my house without my permission and the parcel is gone now!!! Such a lousy service! https://www.flickr.com/photos/alvin87a/39288402374/in/dateposted/ {{redacted}}
1.0
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I didn't like
  • Suck service
#1179796
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Ninja Van Delivery Service in Dec 2017
Ninja Van Delivery Service in Dec 2017
Ninja Van Delivery Service in Dec 2017
Dec-2017 ordered some products from Taobao China and shipped to Singapore and subsequently assigned and delivered by Ninja Van. 02-Jan-2018: Checked with shipper and confirmed parcel had reached Singapore and local shipper will be by Ninja Van. Hence, checked from...
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#1167397
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Delivery failed for some reason, emailed them as per instructed but no response from them. Sent 2 more emails over the course of a week but still no response. Called them at office hours and no one answered. It has been over 2 weeks since it should have been delivered....
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1.0
#1156930
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bought an item from lazada. ninja van watapps me everyday (continue more than a week) say you will send my parcel today. Wait whole day no see anyone deliver. One day receive call from your agent, say cant make it today and will send on tomorrow 2pm. wait whole day no...
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1.0
Perai, Pulau Pinang
#1156329
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Absurd and unreliable. This is how are feel every time I make a online purchase and the ecommerce merchant uses Ninja Van as the last mile delivery. Now I either ask before I purchase or I will cancel the transaction. The last two occasions that I bought a garden hose...
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#1141082
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Worst delivery with ninja van

my parcel did not reached at the promised time.i had call ninja van at many times.but the problem still not resolved.they said will send my parcel before friday.i as customer really not satisfied with the serviced by ninja van.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1136335
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