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It is not LOgistics it is NOgistics. Parcel from LAZADA is already overtime ! Today they tried a funny trick ! They claimed a delivery trie - A TOTAL FAKE ! We have been at home with kids and a worker repaired the waterline in the kitchen! No one ever has been outside...
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I didn't like
  • No delivery at all - lying drivers
#1315121
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Ninja Van - Worst courier

My parcel has been in the sorting hub for 6 days!!!! I dont know what is wrong with ninja van why it does not give detailed updates. My orders which were shipped out later than my order cartied by ninjavan already arrived Wtf
#1333248
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As of now, Aug 2018, the same problem happen to me. Ninjavan message me of two parcel being delivered. Waited whole day and no one rings the door bell even though there are people at home. Only realised one item was left outside the door when we were going out. Called...
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1.0
I didn't like
  • Delivery service
  • Poor reliability
#1328181
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Ninja Van - LAZY!!!!!!

I was expecting my order to the said address I wrote in my order which is my house. Then they deliver my package on our store!! Please inform me atleast that they already deliver my order to different address! Even if the receiver is my immediate family they should have inform me first since im the one who ordered!!!! they are too lazy to go to different address!!! im so pissed!!!!
1.0
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Product or Service Quality
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Puerto Galera, Mimaropa
#1343985
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Ninja Van - TO slow

I just waiting for two week。。。。 But my order is still not available
#1361835
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I had order an item in Feb 2018, from Amazon. My item lost, Ninja Van asked me to contact seller for refund because they blame Amazon provide them wrong delivery address. Amazon did provide them the wrong unit number but the unit number is not existing in the building...
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#1213779
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Ninja Van - WORST COURIER

TRYING TO DELIVER FOR THE THIRD TIME BUT STILL FAILED!!!! *** IT IS REALLY FRUSTRATING TALKING TO THEIR CUSTOMER SERVICE!!!! Bullshit Bullshit Bullshit
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Website
#1357510
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Ninja Van - Disappointed

kulang daw ang binayad nmin tama nmn pala... nagbayad pa ulit kmi ng 1k... tinakot p kmi n may kamaganak siyang pulis... but upon checking sa cctv tama nmm pala nabayad ng kaptid ko bkit nmn ganun... nagtiwala kmi sa inyo..asan ang safety kung ttakutin k p nang ganun...
#1352378
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Ninja Van - Worst courier ever

Im a seller in shopee and almost 50% of my parcels are RTS status. WTF.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1264628
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Ninja Van - MY ITEM IS TAKING TOO LONG THE PROCESS

THE *** PROCESS IS TOO LONG AND UR *** COMPANY CAN NOW STOP PLEASE SHUT DOWN UR COMPANY CUZ ITS {{REDACTED}}
#1343190
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