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I have so many bad experience with this courier. The rider act like gangster, I wait for a whole day untill night for their delivery but end up with delivery failure at the tracking status without any call, but I was home a whole day, so I make a complaint to the...
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1.0
#1269406
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Ninja Van - Worst courier ever

Im a seller in shopee and almost 50% of my parcels are RTS status. WTF.
1.0
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#1264628
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Where do I start....OK nv text me saying keep my mobil open so when driver call than he will deliver package ok so i wait nobody call so that was saturday didn't receive item than again on monday called 2:27pm I say I'm here deliver item he said whatever didn't show up...
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#1263875
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Ninja Van - Worst courier ever

Pinaka worst courier wag kayo dito magpapadeliver promise sasakit lang ulo nyo
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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#1263865
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Im a seller of shopee... my courier was black arrow and no problem abouy black arrow. Since shopee change my courier which is ninja van my small business become worsts. Verys stressful They didnt pick up the parcel almost 6 days so that my buyer decided to cancellet...
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#1263062
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2 failed pick-ups. This has to be the worst company that actually doesn't do what it is supposed to do. I talked to these three useless people at the call center Ridzuan, Daren, Sree and all were incredibly useless. They would not transfer me to a supervisor or have my...
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#1261533
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Ninja Van - Very slow delivery

Better close ur company... tracking updates useless
1.0
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#1260980
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I bought a product from lazada and chose the express delivery. The item supposed to be delivered by 15 May 2018, and until now (17 May 2018) the item is still nowhere. I have called the customer service hotline more than 5 times in two days. All the stupid PIC keep...
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1.0
I didn't like
  • Stupid
#1257819
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Ninja Van - RUDENESS

your delivery guy is *** rude!! You are all *** Your company crap!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Website
#1256814
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Ask for a reschedule on Sat. Waited whole day yet no delivery came. But yet claimed he did came (even the driver did came but I wasn't around, he should give a call on my phone but NO call also) Had to call ninja van to ask where is my items. To my horror, item was...
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1.0
I didn't like
  • Suck service
#1255189
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