Delivery failed for some reason, emailed them as per instructed but no response from them. Sent 2 more emails over the course of a week but still no response.
Called them at office hours and no one answered. It has been over 2 weeks since it should have been delivered. I have been really patient and pleasant at the initial stages of contacting them. But it appears that they cannot do the same for me in their service.
Pathetic service, really.
But hey, at least they are staying true to their company. All so stealth like ninjas, cannot contact them, cannot find my parcel.