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2 comments

I have called ninja van to change the location of the parcel. Well, they promised me that they will change it and did not cost any amount.

However, i just tracked my parcel, it had sent to the old address. Means that what i talk to ninja van is just useless and waste my saliva.

WILL NOT USE THIS COURIER SERVICE AGAIN!!!! POOR SERVICE!!!

Product or Service Mentioned: Ninja Van Delivery Service.

Reason of review: Poor customer service.

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Anonymous
#1466629

Having the same problem right now. I bought something from lazada and asked them to change the address but they said it couldn't be done.

So I asked Ninja van instead. They agreed to changing the address but when I checked on the tracking page, they didn't change the old address. For 3 days.Just now I received an email for a rescheduling shipment.

I chose tomorrow. We'll see if they send the package or not.

Anonymous
to Cordelle #1483388

Were you please able to get your package the following day? Been tracking my package from Shopee via Ninja Van tracking.

I am waiting for 2 packages and it appeared they both got stuck. Thank you.

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