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Ninja Van - Deliver issue

what a laziest service of this company ? its damn delay to deliver my item. but the company's branch is near from my house.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Value for money
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#1454094
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Ninja Van - No parking cannot deliver

Ninja are suppose to deliver to the door step and not ask us to come down to retrieve the parcel. Expecting my 70+ yr old dad to retrieve it because of the reason cannot find parking. All others Delivery service do not face such reason.
#1454075
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I have read through others’ complaints and mine is not as serious as the others but it’s worth to note this down. Ninjavan sent me an SMS in the morning saying they will be sending my parcel in the afternoon. They have the option where if there is no one around they...
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1.0
#1453883
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Ninja Van - WORST SERVICE EVER!!
The date that i should received my order was on the 25th but they put a notification on shopee that they advance delivered my order on a saturday. But i didnt received any contact that my order will already be delivered earlier. So They remarked it as customer wishes...
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1.0
#1453480
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Ninja Van - TRUCK DRIVER

IM A SHOPEE SELLER . WE HAVE 50 PCS OF ITEM NEED TO BE SHIPOUT .EVERY DAY FOR 5 DAYS WHEN WE CALL HIM, PROMISE TO PICK UP THE ITEM. STUPID DRIVER NEVER CAME TO PICK UP. THIS IS HIS NUMBER 0956 357 1557 . I HOPE WHO EVER IS IN CHARGE WILL DO SOMETHING ABOUT THIS.
#1452847
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Ninja Van in Seremban, Negeri Sembilan - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.

Ninja Van - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.
Ninja Van - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.
Saya telah membeli kiriman pesanan ringkas dari ninja van bahawa barang saya akan dihantar,tetapi saya mendapat notifikasi daripada lazada bahawa barang tersebut telah berjaya di hantar kepada saya.sedangkan saya tidak menerima dan tidak menandatangani apa- apa pun...
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Seremban, Negeri Sembilan
#1451132
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Ninja Van - Worst courier

Lagi nalang lost parcel! Tapos pag nagorder ka ng bago tsaka nila idedeliver yun lost parcel kuno nila!
#1449798
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Everytime I have a new order and the courier is Ninja Van I know how its either going to be late or i will not receive my orders at all. They were good before but now they dont call or text the costumer and they will not inform you with anything. Ill just see the...
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Anonymous
Gilbert

First problem I ran into regarding Ninjavan was when I ordered Lye through Shopee. First delivery attept, I received a computerized notification, however no contact with the r...

#1449549
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i have been shopping online for years and the longest delivery i have to wait was one week..this last package i ordered online delivered by ninja van took 3 weeks to deliver. they informed me that the package was to be delivered january 7 from 9-10 am, i waited and...
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1.5
I liked
  • The
I didn't like
  • All what i experienced with this company
  • Delivery service
#1448816
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Ninja Van - Parcel sent to wrong address

Usually the workers dont ask for any details from receiver but just confirmed with their name then just leave it there . After that we’ve check the proof on the parcel received , realize that the workers signed name by their own and assume as has been delivered . I didn’t received my parcel , but it had mentioned already delivered so it’s considered as wrong address
#1448786
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