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I was supposed to received item from ninjavan from shopee. It happened twice now but this time -- i received a message that I will received on that day so I texted back asking what time since im a nightshift person and still in the office. I waited until I was not able...
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Anonymous
Phillip

Same thing happened to me. They said I requested for change of delivery date, but I didn't.

1.0
#1352194
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Ninja Van - SERVICE VERY BAD
Ninja Van - SERVICE VERY BAD
Ninja Van - SERVICE VERY BAD
On 3 of August 2018 @ 1258 Hrsi got message by whatsapp from your staff introduce name Amir 013 2538272 was represent as ninja staff and want to send me item i just buy from lazada...all day i waiting but did not received the item and on 2023 Hrs he whatsapp me again...
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1.0
#1320111
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Ninja Van Antique. They delivered my item yesterday and I wasn't around. And so my secretary told the delivery boy, "please just deliver it again later today, tomorrow or Monday." Or I will call you once my boss is around already." Then the delivery boy said, "Huwag...
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1.7
#1368697
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My item was delivered today (October 10, 2018) when it should be delivered tomorrow for pick-up in SM MOA (October 11, 2018). I already paid the delivery when one of your ninja van employee called me to take it back to be delivered tomorrow. I understand that the...
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1.0
#1377793
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I really wonder how Lazada can use a shipping company like that. I ordered by Lazada an item express delivery for an extra express fee with the delivery the same at least within 24 hours. Everything confirmed from Lazada with a date of delivery and tracking nr at Ninja...
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I didn't like
  • All what i experienced with this company
#1239679
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Please fixed your service. Do the best as what the customer expect. 1. Your always notifying us that you will deliver the items BUT there's no single product arrive to your customer. 2. We received an email saying "this is the last time for you have the items!" I...
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#1363288
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NiNJA VAN PERSON NO MANNERS

dah la kol pkul9 malam aku tgh kerja.. lepas tu aku kol balek, kurang ajak giler org pghntaran tu jawab. mmg xdek attitude and mannersss langsungg. cam hanattt perangai bodoh kat customer
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Staff
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#1377814
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Ninja Van - Incompetent and dishonest
They failed to deliver my order from Banggood, telling Banggood they could not find my house and sent my package back to China. They then lied and told me they had made 3 attempts at delivery even though there was someone at my house and numerous neighbors they could...
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#1355235
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They called but only once and not enough for me to hear it while in the shower. Also called at 12:01 PM and I was getting impatient so I checked my phone 48 minutes later to see someone called me. I immediately tried to contact the delivery person, who informed me he...
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1.6
#1382732
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Ninja Van Delivery Service in Dec 2017
Ninja Van Delivery Service in Dec 2017
Ninja Van Delivery Service in Dec 2017
Dec-2017 ordered some products from Taobao China and shipped to Singapore and subsequently assigned and delivered by Ninja Van. 02-Jan-2018: Checked with shipper and confirmed parcel had reached Singapore and local shipper will be by Ninja Van. Hence, checked from...
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#1167397
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