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Beware Guys! Ninja Van Ninja Moves
Beware Guys! Ninja Van Ninja Moves
Beware Guys! Ninja Van Ninja Moves
Beware Guys! Ninja Van Ninja Moves
Beware Guys! Ninja Van Ninja Moves
Nag order ako ng items sa shoppee last Nov. 17, 2018 which is naipaship agad naman ng seller sa ninjavan nung Nov. 20, then dumating ung items ko sa sorting hub ng Ninja van sa Taguig last Nov. 21. Namomonitor ko pa nung una ung status ng order ko kc updated pa namn...
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1.0
#1412164
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Ninja Van - Zalora
Ninja Van - Zalora
Ninja Van - Zalora
Ninja Van - Zalora
I ordered few items from Zalora and Ninjavan delivered it. I was not at home for the first attempt and the driver called me to inform me about the delivery. Since I will not be home, I told him that want to re-attempt the delivery since I am entitled to three times...
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Seremban, Negeri Sembilan
I didn't like
  • Poor reliability
  • Driver syok sendiri
  • Highly inefficient
#1404975
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Ninja Van - Terrible

Ninja Van - Terrible
Ninja Van - Terrible
Ninja Van - Terrible
THE WHOLE WEEK MY PACKAGE WAS OUT FOR DELIVERY EACH DAY SINCE THE PACKAGE ARRIVED ON SUNDAY AT TAGB HUB. WAITED FOR CALLS, BUT NONE! NO ONE CAME , BUT PACKAGE WAS TAGGED AS NO ONE TO RECEIVE. I EVEN WENT TO THE WAREHOUSE TO PICK IT UP BUT THE LADY INFORMED ME PICK UP IS NOT ALLOWED, AND LONG DISTANCE ARE THEIR PRIORITY. TERRIBLE CUSTOMER SERVICE!
#1446977
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NINJA VAN is a SCAM!!!
NINJA VAN is a SCAM!!!
I didn't received my parcel, pag check ko sa tracking it says na receive na ang package by my name even if wala talaga akong na receive. Then I contacted the support 4 times through email but they reply same template that the parcel is already delivered, so nainis na...
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1.0
I didn't like
  • Not serious in their business
#1435785
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Ninja Van - Unprofessional Courier
Ninja Van - Unprofessional Courier
Ninja Van - Unprofessional Courier
A courier texted me that he will deliver a parcel today. The content of the message was to inform them if I cannot receive my parcel. Now the courier flooded my phone with text messages containing question marks, very unprofessional. Why do you need to flood the phone...
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#1405670
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Ninja Van in Seremban, Negeri Sembilan - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.

Ninja Van - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.
Ninja Van - Saya tidak menerima barang yang dihantar..tetapi dalam rekod telah dihantar dan di tandatangani oleh saya...dan tandatangan tersebut bukan milik saya.
Saya telah membeli kiriman pesanan ringkas dari ninja van bahawa barang saya akan dihantar,tetapi saya mendapat notifikasi daripada lazada bahawa barang tersebut telah berjaya di hantar kepada saya.sedangkan saya tidak menerima dan tidak menandatangani apa- apa pun...
1.0
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Exchange, Refund and Cancellation Policy
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Seremban, Negeri Sembilan
#1451132
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Ninja Van in Lungsod Quezon, Kalakhang Maynila - Theft of my Lazada online order

Ninja Van - Theft of my Lazada online order
Ninja Van - Theft of my Lazada online order
I ordered & paid PhP6,400 for a JBL Charge 3 sound speaker from Lazada in the Philippines. Ninja Van made the delivery to my girl friend's home on December 4th, 2018. This was a birthday present that I instructed my gf not to open it until her birthday. Yesterday, 7th January, 2019 my gf opened the parcel & was horrified to find only a bottle of water. I complained to Lazada who have supplied photos of the boxed item and paperwork at the packing stage so I am confident the item was shipped. The parcel has been tampered with and the boxed JBL speaker stolen, & replaced with a bottle of water, whilst with the courier company NinjaVan Ph.
Lungsod Quezon, Kalakhang Maynila
I didn't like
  • Suck service
  • Criminal thieving bastards
#1443116
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Ninja Van - You destroyed my day!

Ninja Van - You destroyed my day!
Ninja Van - You destroyed my day!
Ninja Van - You destroyed my day!
Bakit naman yung xpost na deliver sakin yung order ko sa shopee pero bakit sa ninjavan ganito??? Same lang naman sila ng dadaanan. Kinancel ko lakad ko dahil hinintay kita maghapon magdamag tapos ito matatanggap kong message from ninjavan! Wow lang tapos makikita ko na DELIVERY FAIL kasi ni request ko to change delivery date and time??? Ang layo niyo xpost. Mababait at magalang pa mga deliveryman nila pero sa ninjavan may attitude.
1.7
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1391591
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Ninja Van in City Of Naga, Central Visayas - Bad service

Ninja Van - Bad service
Ninja Van - Bad service
The delivery guy keeps on rescheduling my package. They rescheduled it twice. Told the guy that i need the parcel today coz im leaving tomorrow for holiday (btw it was still 3pm when we are texting). He asked me to wait till tomorrow. Wtf?! The plane cant wait! He asked me to pick up the parcel to their hub. Wtf again. Didnt know that this is a pick up sevice already. I *** tired from work and tried to go home early so i could still receive my package but nothing happened. Had to cancel the order just because of your incompetent employee. Hope you will hear me out.
1.0
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City Of Naga, Central Visayas
#1427834
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Ninja Van - NO TO NINJAVAN!

Ninja Van - NO TO NINJAVAN!
Ninjavan is the WORST! I ordered something from shopee. I have been waiting since yesterday for the parcel to be delivered since I received a text message from them. But no ninjavan showed up. I check the status in shopee and it was delivery fail. So I tried to understand there might be a problem. So, today I got another message that it will be delivered. Like yesterday I waited all day since it is COD but nothing arrived. Upon checking the status it says Delivery failed because no one to receive. Wtf!!! I waited for them and no one showed up and they would say that no one is there to receive the parcel. This would be the last time I will choose you as my carrier. Never ever! Wtf Angry
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1431592
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