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I had ordered an item in Jan, and the estimated delivery was the 1-3rd of Feb. After a delay of 2 days, I tried to inquire about my purchase, and then these idiots tell me that they have lost the item after a 'full investigation'.

I had to run behind them, making phone calls and sending multiple emails to find out what is going on and whether or not I will get a replacement. All they did was ask me for some patience, and am left hanging without my purchase. Bull *** company, no integrity at all.

I don't understand why the *** Lazada partnered them - they are losing face as well. I hope this company goes bankrupt and the CEOs end up as failures

Product or Service Mentioned: Ninja Van Delivery Service.

Reason of review: Poor customer service.

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Anonymous
#1477545

Somebody call me late late night and again same number early in morning before 6 am ..claimed they are from NINJA courier, why do they call me at that time?????? when i ask who is the sender ..sorry we don't have , SO STUPID!!!, i've never accross this situation with any other courier service, do they think i'm that stupid to simply take the thing without any info

Anonymous
#1477541

Somebody call me late night and early in morning before 6 am ..claimed they are from NINJA courier, why do they call me at that time?????? when i ask who is the sender ..sorry we don't have , SO STUPID!!!, i've never accross this situation with any other courier service, do they think i'm that stupid to simply take the thing without any info

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