7, Lorong Jelawat 4, Seberang Jaya, 13700 Perai, Pulau Pinang, Malaysia
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

bought an item from lazada. ninja van watapps me everyday (continue more than a week) say you will send my parcel today.

Wait whole day no see anyone deliver. One day receive call from your agent, say cant make it today and will send on tomorrow 2pm. wait whole day no receive anything. call back the same number but hp seem like no switch on.

today, call me ask that is me still want my item. this is crazy!!! I already paid for the item and wait at home for more than 2 weeks and you call me ask me still want my item? I would give -99999999 stars for your service.

and until today I still not receive my lazada item.. track my item under your website, more than 5days showing delivery fail. what mean by deliver fail? mean you send the parcel to my house and nobody at home?!!

i sit at home wait you everyday!! are you sure its really delivery fail?

Reason of review: Problem with delivery.

Monetary Loss: $999999.

Preferred solution: Deliver product or service ordered.

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